Following a five-year implementation of an ERP / CRM system at the City of Edmonton, strategic priority shifted to ensuring ongoing effectiveness and relevance of the investment…

After a 20-year run with a fully matured IT platform, it was time to replace the recreation and attractions ERP / CRM enterprise system.

Operating within a competitive marketplace, where a refined customer experience and purposeful application of technology are so critical to success…

Historically, the light rail transit (train) network within Edmonton consisted of being a single line spanning north to south. With a new line in development…

Nowadays, it is almost unfathomable to think of smartphones as an emerging technology. However, back in 2010, when just 64 percent of the Edmonton Transit…