Though a formidable year, Team CRM absolutely pushed the pace in 2021.

I recently had the opportunity to undertake an AI executive education program at the Kellogg School of Management.

Excerpt: Starting with the result goes well beyond simply defining a desired outcome; it takes the form of a leadership manifesto that one will ultimately come to embody.

I’m sure you don’t have to look far to find that person in the office that chalks off virtual reality (VR) as a trend...

Until recently, several underlying factors have held back large-scale market adoption of the electric car; consumer unfamiliarity…

As phrases such as ‘expected marginal returns' and 'doing more with less' continue to define the economic climate, many organizations have…

These days, it's hard not to take notice of the recent economic downturn. Within organizations, business functions…

Okay. So we all know how this goes. In an attempt to extend the olive branch and promote open communication, a manager throws out the phrase, ‘My door is always open.’

About three years back, I made the conscious decision to uproot my entire workflow and go paperless.

Last year, I had the pleasure of taking a really good 6-month leadership program called the Leadership Effectiveness Initiative (LEI).